Senior Employee Relations Consultant

Position: Senior Employee Relations Consultant

Job ID: 164162

Location: US-TX-Houston


Talent Area: Human Resources

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Texas Children’s Hospital Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.     Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for a Senior Employee Relations Consultant -- someone who works well in a fast-paced setting. In this position, you will provide direction and guidance to all levels of the organization regarding the resolution of employment issues; to assess and identify performance and organizational issues, deliver training to leaders to support the organizational mission by enhancing employee development and productivity; and coordinate all activities related to Equal Employment and compliance with all fair employment practices, laws, and regulations.


Think you’ve got what it takes?


Responsibilities :

Job Duties & Responsibilities

  • Responds to questions regarding employment issues and application of policies
  • Interprets policies and practices for TCH employees and leadership, ensuring consistent application within regulatory parameters
  • Conducts with employees or leadership, obtaining pertinent information, determining the applicability of policies and procedures to the issue, recommending an action plan, and providing follow-up
  • Facilitates the Employee Problem Solving (EPS) process by functioning as a mediator, proposing potential solutions to issues, and coordinating any necessary hearings
  • Initiates investigations of harassment, discrimination, misconduct, recommending remedial action, and providing follow-up
  • Guides leaders through employment-related decisions to ensure compliance with all regulations
  • Conducts conferences and meetings in consultation with department leadership to assess issues and determine performance and department needs
  • Identifies performance/behavioral concerns and makes recommendations for appropriate resolution
  • Determines non-training related causes of performance gaps and influences leadership and staff members to address work environment obstacle
  • Gathers and/or prepares documentation for legal partners for all EEOC claims
  • Conducts exit interviews to obtain information regarding reasons employees leave and analyzes exit data as needed to identify trends or patterns
  • Creates, conducts and facilitates training programs for staff and leadership in a manner that provides an effective and interactive learning environment
  • Actively participates on various organizational and departmental committees and teams as a contributing team member


Skills & Requirements

  • Bachelor's Degree in Business Administration or related field
  • 5 years’ experience in Human Resources with 2 years in Employee Relations
  • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.

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