Medical Assistant II- Specialty Care (Austin, TX)

Position: Medical Assistant II- Specialty Care (Austin, TX)

Job ID: 164151

Location: US-TX-Austin

Department: Austin Mopac Spec Care Surg

Talent Area: Medical Assistant

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.      To join our community of 14,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.     Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. 


We are searching for a Medical Assistant II -- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in the Texas Children's healthcare setting. To assist in the coordination of flow and provider schedules to effectively manage patient care.


Think you’ve got what it takes?


Located in Austin, TX

Responsibilities :

  • Demonstrates positive and effective interpersonal skills, communication, and customer service skills
  • Facilitates the appointment check-in procedure
  • Collaborates with clinic staff to ensure efficient patient flow
  • Provides high-quality, cost-effective patient care in collaboration with clinicians and in conjunction with the patient/family
  • Collects specimens and performs Point of Care Testing (POCT)
  • Completes check-out for patients and families
  • Facilitates patient flow as the scheduling master for the clinic


    • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption
    • Preferred College degree
    • Licenses/Certifications: CCMA - Cert-Cert Clinical MA – CCMA by the National Healthcareer Association, CMA-AAM - Cert-Cert Medical Assistant by the American Association of Medical Assistants, CMA-C - Clinical Medical Assistant Certification by the American Medical Certification Association (AMCA), EMT - Emergency Medical Techn by the Texas Department of State Health Services, EMT-A - Advanced EMT by the Texas Department of State Health Services, EMT-B - Emergency Medical Techn-Basic by the Texas Department of State Health Services, EMT-I - Emergency Medical Techn-Interm by the Texas Department of State Health Services, EMT-P - Emergency Medical Techn-Parame by the Texas Department of State Health Services, LIC PAR - Lic-Paramedic by the Texas Department of State Health Services, NCMA - National Cert Med Assistant by the National Center for Competency Testing, NRCMA - Nat Reg Cert Med Assistant by the National Association of Health Professionals, RMA-AAH : American Allied Health by the American Allied Health, RMA-AAMP : American Association of Medical Personnel by the American Association of Medical Personnel, RMA-AMT : American Medical Technologist by the American Medical Technologist, RMA-ARMA : American Registry of Medical Assistants by the American Registry of Medical Assistant
    • Required 2 years of related experience, with preferred experience in a healthcare setting or customer service-focused industry and outpatient clinic operations experience

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