Manager of Admissions

Position: Manager of Admissions

Job ID: 163755

Location: US-TX-Houston


Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 14,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for a Manager of Admissions – someone who works well in a fast-paced setting. In this position, you’ll manage all aspects of the scheduling, registration, pre-admission, and admission operations. You’ll ensure the team is providing the highest possible customer service, the most accurate data for clinical/strategic planning, an efficient billing and collections process, and compliance with state and federal laws. This role includes responsibility for pre-registration, registration, inpatient room placement, financial counseling, medical auditing, and the combined scheduling and registration processes that are in place for any department.


Think you’ve got what it takes?

Responsibilities :

  • Manages key scheduling, registration, and admissions processes by monitoring and reporting performance statistics and explaining variances and adjustments when made
  • Ensures that all accounts have accurate demographics, primary payer source, and that all authorizations are up-to-date
  • Coordinates resources (staff, equipment, and space) and work assignments to meet process performance targets, expectations, and the overall hospital goal of increased cash collections and reduced uncompensated care in a cost-effective manner
  • Works with Financial Counselors to collect co-pays, deductibles, and out of pocket amounts before patient discharge
  • Works closely with Care Management/Utilization Management Nurses and outside review nurses to ensure that all clinical information is provided to the correct payer promptly to ensure insurance coverage
  • Resolves and/or minimizes potential compliance, patient access, and reimbursement issues by consulting with physicians, hospital departments, and insurance companies
  • Provides ongoing training, coaching, and development of staff to meet performance expectations, gathers the most accurate financial and demographic information for each patient encounter, and provides the highest possible customer service
  • Liaises with Treasury on matters relating to the cashiering function


  • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.
  • High school diploma or GED required
  • Bachelor’s degree in business, healthcare, or related field preferred
  • 5 years of progressively responsible patient registration and/or business office experience required
  • Supervisory experience preferred
  • A bachelor’s degree in business or healthcare field may substitute for two years of the experience requirement

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