Staff Registered Nurse Triage

Position: Staff Registered Nurse Triage

Job ID: 163754

Location: US-TX-Houston


Talent Area: Registered Nurse

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 9a - 6p

About Texas Children's Hospital

Texas Children’s Pediatrics is the nation’s largest primary pediatric care network, with more than 300 physicians dedicated to the health care needs of infants to teenagers in over 60 locations across Texas. As part of our goal to build a community of healthy children, Texas Children's Pediatrics (TCP) provides trusted, high-quality pediatric medical services close to home. TCP offers routine childhood immunizations, well visits, sick care, and other visits to support growing children and families.   To join our community of 14,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at  At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for a Triage Staff Nurse -- someone who works well in a fast-paced setting. In this position, you will provide nursing care for patients over the telephone utilizing the nursing process in accordance with the current American Academy of Ambulatory Care Nursing (AAACN) Telehealth Nursing Practice Administration and Practice Standards.


Think you’ve got what it takes?

Responsibilities :

  • Manages clinical calls using the nursing process
  • Systematically assesses and addresses patients’ needs with decision support tools
  • Provides care advice to caller/patient specific to their needs
  • Using the triage decision support tools and professional judgement, assesses significant date to evaluate the emergency of the call and advises patient on options of referral and/or intervention
  • Supports patient/families in self-management of their health through assisting with education
  • Assists with direct patient care as needed
  • Demonstrates Creating SMILES and AIDET philosophies to patients, families and co-workers


Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption

  • Diploma in nursing, or associate’s degree in nursing or an associate’s degree in a related field accepted by the Texas Board of Nursing for the purposes of obtaining and maintaining an RN license required
  • Bachelor’s degree in nursing preferred
  • RN license from the Texas Board of Nursing or Nursing Licensure Compact required
  • BLS or PALS certification from the American Heart Association required
  • 2 years pediatric experience required
  • 2 years recent clinical experience in a physician office, home health, critical care and/or emergency room preferred

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