Employee Relations Consultant

Position: Employee Relations Consultant

Job ID: 163015

Location: US-TX-Houston


Talent Area: Human Resources

Full/Part Time: Full-Time

Regular/Temporary: Regular

About Texas Children's Hospital

Texas Children’s Hospital Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org. At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.     Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for an Employee Relations Consultant -- someone who works well in a fast-paced setting. In this position, you will provide direction and guidance to all levels at Texas Children's by analyzing, recommending, assisting in the development of and administering various Human Resources programs, plans, policies, and procedures in a consistent manner; advising both leadership and staff regarding the resolution of various issues/concerns; and coordinating a variety of activities related to fair employment practices, laws, and regulations.


Think you’ve got what it takes?


Responsibilities :

Job Duties & Responsibilities

  • Responds to questions ranging from simple to complex regarding employment issues and application of policies
  • Interprets policies and practices for Texas Children’s employees and leadership, ensuring consistent application of the same within regulatory parameters
  • Conducts meetings with employees or leadership, obtaining pertinent information, determining the applicability of policies/procedures to the issue at hand, recommending an action plan, and providing follow-up as necessary
  • Coordinates the Employee Problem Solving (EPS) process and ensures that all steps are followed within established time frames
  • Conducts investigations for complaints of sexual harassment, discrimination, misconduct, or other allegations completes investigations
  • Determines and provides an appropriate response to all Texas Workforce Commission claims
  • Conducts telephone hearings, briefing and preparing other leaders who must testify, and provides sufficient documentation supporting the position of the organization
  • Maintains and retains complete and accurate files of all TWC claims by fiscal year, according to retention schedules
  • Reconciles quarterly TWC invoices, ensuring charges are accurate and invoices are paid by the TWC deadline to avoid a penalty
  • Provides statistical information to regulatory agencies
  • Collect data for biannual reporting on a monthly basis, ensure accuracy of information gathered, verify employees due for a biennial background, submit finalized report to the vendor to complete background checks, upload results to HRIS


Skills & Requirements

  • Associate degree
  • 3 years’ experience in Human Resources
  • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.

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