Urgent Care Coordinator

Position: Urgent Care Coordinator

Job ID: 161305

Location: US-TX-Houston


Talent Area: Administrative Support

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 4:30p-11:00p

About Texas Children's Hospital

Texas Children’s Urgent Care offers high-quality, efficient and affordable after-hours patient care in nine convenient community locations across the greater Houston area. Texas Children’s Urgent Care has also expanded to serve the children and families of Austin,Texas, with its first community location in South Austin. Staffed by board-certified pediatricians who have privileges at Texas Children’s Hospital, our Urgent Care team can diagnose and treat a wide variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more. We also provide procedures such as antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x-rays on-site. To join our community of 14,000+dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion,gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for an Urgent Care Coordinator - someone who works well in a fast-paced setting. In this position, you’ll act as an Administrative Liaison for Texas Children's Urgent Care to ensure deadlines are met in a timely fashion, participate in department PI by identifying opportunities for improvement, and collaborate with the team to ensure departmental goals are met.


Think you’ve got what it takes?

Responsibilities :

  • Effectively coordinate the daily operations of an Urgent Care by utilizing communication and customer service skills
  • Coordinate provider and staff schedules with Medical Director and managers
  • Coordinate Requests from CBO
  • Prepare reports as directed and track compliance adherence
  • New Staff Onboarding
  • Maintain Equipment and Supplies Maintenance
  • Meet all internal and external customer expectations by acting as liaison to all services practicing at the Urgent Care as well as all referring physician offices
  • Work with Medical Director to create monthly Physician and Advanced Practice Provider schedule for all sites
  • Gather requested patient information to complete billing from CBO and respond to requests timely
  • Collect and maintain accurate data for daily, weekly and/ monthly reporting for quality oversight purposes for each Urgent care site
  • Monitor new employee paperwork/training requirements and ensure they are completed in a timely manner
  • Report any equipment request from services and obtains approval for ordering to Manager of the Urgent Care


Being fully vaccinated against COVID-19 is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.


  • High school diploma or GED required
  • Bachelor’s degree with a concentration in business preferred
  • 4 years’ administrative and/or healthcare experience required

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