Manager Information Security

Position: Manager Information Security

Job ID: 161274

Location: US-TX-Houston


Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.  


We are searching for a Manager of Information Security -- someone who works well in a fast-paced setting. In this position, you will be responsible as the Service Owner for specified services identified in the Business and Technical Service Catalog. In the role of Service Owner, the position is expected to maintain performance within agreed upon service levels, manage and develop service, continuously improve the quality of service, and work with Leadership to implement and retire services. In addition, this role will create, implement, and continually manage the organization’s information security strategic plan and operational support to ensure consistent and effective protection, confidentiality, integrity and availability of confidential and proprietary information and information assets.

Think you’ve got what it takes?

Responsibilities :

  • Allocates appropriate personnel and resources to ensure delivery of consistent, high-quality service
  • Establishes and implements short and long-range goals, objectives, policies, and operating procedures for the service that link to IS priorities, set appropriate stretch goals and stay focused to persistently drive to meet or exceed those goals
  • Acts as a contact for their respective services for customers and operations leadership by seeking to understand customer needs, providing information, responding to inquiries, investigating, and resolving problems related to the service, and educating customer on service
  • Monitors incidents and ensures service-related incidents are closed within agreed upon timeframes
  • Leads in the creation and implementation of inter-organizational and inter-departmental solutions which function across the company and improve business functions’ efficiency and effectiveness
  • Ensures the implementation of the disaster recovery/business continuity plan for the continued viability of information assets in the event of a disaster
  • Leads security initiatives to evaluate and standardize system security configurations
  • Creates and maintains an information security operations infrastructure that provides for timely and effective operational security for organizational assets


Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.

  • High school diploma or GED required
  • Completion of ITIL Version 3 Foundation Exam preferred
  • 9 years information systems selection, implementation or support required
  • Management experience preferred
  • A bachelor’s degree will substitute for 4 years of experience

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