Surgery Coordinator

 
Position: Surgery Coordinator

Job ID: 160649

Location: US-TX-The Woodlands

Department: WOO PLASTIC SURGERY CLINIC

Talent Area: Clerical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Texas Children’s Hospital The Woodlands is north Houston’s first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents. Hospital facilities include 24 emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms and acute care beds, as well as a pediatric intensive care unit (PICU).   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Surgery Coordinator -- someone who works well in a fast-paced setting. In this position, you will independently perform surgery scheduling for multiple subspecialty surgical services as well as assist in the coordination of providers schedules in order to effectively manage patient care, while providing excellent customer care in the ambulatory setting.

Think you’ve got what it takes?



Responsibilities :

 Job Duties & Responsibilities

  • Establishes and maintains an efficient system for filing and retrieval of documents on a weekly basis and in a timely manner
  • Ensures that all necessary patient forms are provided and filled out for their surgery’
  • Refers all patients with insurance or funding concerns to the financial counselor or prior-authorization department
  • Schedules follow up appointments for post-operative patients
  • Advises the patient/parent of insurance responsibilities, such as the need to obtain primary care physician referrals if insurance requires them. Refers in-depth financial questions to the appropriate staff
  • Schedules ancillary appointments, diagnostic tests and follow up appointments per provider orders/requisitions
  • Creates, changes and coordinates provider master surgery schedules/templates for new and existing providers
  • Responds to customer questions with prompt information and /or service related to appointment status, wait time, or unanticipated problems while being culturally sensitive


Qualifications:

 

Skills & Requirements

  • Being fully vaccinated against COVID-19 is required for all employees unless approved for a medical or religious exemption
  • High school diploma or GED
  • 3 years healthcare experience (medical assistant, front desk specialist, administrative assistant) required
  • Prior work in an Ambulatory Clinic environment preferred


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