Manager Business Operations

 
Position: Manager Business Operations

Job ID: 160276

Location: US-TX-Houston

Department: Hematology/Oncology Admin

Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Texas Children’s Hospital Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Manager of Business Operations -- someone who works well in a fast-paced setting. In this position, you will manage and lead the daily business and personnel activities and to provide administrative support to the Director. The Manager of Business Operations will scrutinize all assigned financial reports and determine appropriate operational adjustments to assist with meeting departmental and hospital fiscal goals. The Manger will also actively collaborate with the Director and Medical Service Chief and/or other key stakeholders to ensure the delivery of optimal quality care in a cost-effective manner, within a family centered environment and ensure compliance with CMS billing regulations.

 

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Responsibilities :

Job Duties & Responsibilities

  • Manages inpatient and outpatient business operations, including referral management, scheduling, authorization, charge entry and billing practice, denial management and reimbursement
  • Serves as a liaison between clinician, physicians, families, nursing staff and business operations support personnel to promote efficient patient flow, excellent patient/family care centered care and high levels of customer service
  • Demonstrates accountability for cost-effective management of resources while ensuring the department achieves patient care goals
  • Oversees variance analysis for the department budgets
  • In collaboration with leadership team, reviews and refines business operation goals and specific charging strategies in order to ensure optimal reimbursement and compliance with regulatory agencies
  • Anticipates regulatory and reimbursement changes to establish strategies for optimizing financial operations
  • Establishes staffing roles, schedules, and productivity guidelines according to patient needs and budget
  • Ensures the on-going review and development of process improvements for ensuring patient safety, efficient patient flow, workflow, and customer/employee satisfaction

 



Qualifications:

Skills & Requirements

  • Being fully vaccinated against COVID-19 is required for all employees unless approved for a medical or religious exemption
  • Bachelor’s degree required
  • Master’s degree preferred
  • 3 years business operations or experience in a healthcare environment (i.e. hospital, outpatient clinic or physician practice) required
  • Previous leadership experience preferred
  • Work experience in pediatrics, rehabilitation therapies, and/or financial business or insurance preferred


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