Ambassador

 
Position: Ambassador

Job ID: 157841

Location: US-TX-Houston

Department: WC EMERGENCY CENTER

Talent Area: Administrative Support

Full/Part Time: Part-Time

Regular/Temporary: Regular

Shift: 3p-11p part time

About Texas Children's Hospital

Texas Children’s Hospital West Campus is Houston’s first community hospital designed, built and equipped exclusively for children in one of the city’s most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for an Ambassador — Part Time- Katy Campus someone who works well in a fast-paced setting. In this position, you'll help meet the unique needs of patients and families, to include transportation and lodging assistance, problem resolution, as well as patient and family programming.

 

Think you’ve got what it takes?



Responsibilities :

  • Provides concierge services to patients and families.
  • Work with patients, families and staff to ensure customer satisfaction.
  • Handles patient satisfaction issues and concerns.
  • Ensure compliance with hospital policies and procedures related to service recovery, patient gifts, parking programs


Qualifications:

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption

 

  • 3 years of related customer service experience
  • Bilingual, Spanish
  • HS Diploma or GED

Preferred 

Skillls-Vitals



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