Medical Assistant II - Fetal Center

 
Position: Medical Assistant II - Fetal Center

Job ID: 166598

Location: US-TX-Houston

Department: Fetal Center - Diagnostics

Talent Area: Medical Assistant

Full/Part Time: Full time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Texas Children’s Pavilion for Women is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers and babies with a full continuum of high-quality, expert health care. Offering a full spectrum of maternal and fetal medicine services, including an array of fetal diagnostic procedures and highly specialized fetal surgeries, the Pavilion for Women is connected to Texas Children’s Hospital via a two-story circular sky bridge to enhance patient care by providing physicians, staff and patient families with rapid access to other pediatric subspecialists. Three private OB/GYN practices, The Family Fertility Center, The Menopause Center and The Women’s Place – Center for Reproductive Psychiatry are all housed here. Additionally, we also recently opened a community-based OB/GYN practice in Pearland.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


Summary:

We are searching for a Medical Assistant II — someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service, assist in the coordination of flow and provider schedules to effectively manage patient care.

Think you’ve got what it takes?

Qualifications:

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption

College Degree in Relevant Field Preferred
MA certification from one of the below
American Association of Medical Personnel, or
American Allied Health, American Medical, or
Technologists, or American Registry of Medical Assistants
CCMA - Cert-Cert Clinical MA - CCMA National Healthcare Association
CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants
CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
EMT - Emergency Medical Technician Texas Department of State Health Services
EMT-A - Advancd EMT Texas Department of State Health Services
EMT-B - Emergency Medical Technician-Basic Texas Department of State Health Services
EMT-I - Emergency Medical Technician- International Texas Department of State Health Services
EMT-P - Emergency Medical Technician -Paramedic Texas Department of State Health Services
LIC PAR - Licensed-Paramedic Texas Department of State Health Services
NCMA - National Cert Med Assistant National Center for Competency Testing
NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals
RMA - Registered Medical Assistant 

 

Responsibilities:

Demonstrate positive and effective interpersonal skills, communication, and customer service skills
Welcome and interact with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner
Respond to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems
Communicate with patient, staff, and providers regarding patient arrivals, delays, and clinic processes
Proactively approach dissatisfied customers and implements customer service recovery measures
Facilitate the appointment check-in procedure
Collaborate with clinic staff to ensure efficient patient flow
Provide high quality, cost-effective patient care in collaboration with clinicians and in conjunction with the patient/family
Complete check out for patients and families
Facilitate patient flow as the scheduling master for the clinic

 



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