Security Officer - CSO

Position: Security Officer - CSO

Job ID: 166417

Location: US-TX-The Woodlands

Department: WOO Security Services

Talent Area: Skilled Crafts Worker

Full/Part Time: Part time

Regular/Temporary: Regular

Shift: 11a - 7p

About Texas Children's Hospital

Texas Children’s Hospital The Woodlands is north Houston’s first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents. Hospital facilities include 24 emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms and acute care beds, as well as a pediatric intensive care unit (PICU).

To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


Job Duties & Responsibilities

•    Provides security functions in a designated patrol position and/or posts during varying hours and shifts within the behavioral health unit or designated facilities providing behavioral health services
•    Periodically conducts rounds of the designated areas observing for safety hazards, conduct room safety checks, and observes for escalating behaviors
•    Conduct shift briefings with doctors, nurses, and staff members while interacting with the patient and behavioral health technician
•    Perform patient safety checks at scheduled times, documents appropriately
•    Actively patrols the Hospital(s) behavioral health units and/or Texas Children's Community locations involving behavioral health care as assigned, observing all conditions for potential threats to the safety of patients, visitors, employees, and medical staff
•    Reports any hazardous conditions and suspicious activity to the supervisor and dispatch, using radio and other means of communication according to established departmental procedures
•    Trains staff on security awareness, security systems functionality, and CPI tactics
•    Monitors patient for behavioral patterns and safety concerns participates appropriately in the implementation of Aggressive Management Plans, responds appropriately to de-escalate or defuse patient from aggressive behavior
•    Safely operates and maintains Texas Children’s Hospital owned vehicles as directed by supervisor and departmental procedures, operates, and maintains 
•    Responds to emergency situations, if certified in Basic Life Support, may respond in the case of an emergency, and use AED and Personal Protective Equipment responds to emergency mental health calls in other areas of the hospital or other facilities for service to verbally de-deescalate patients and visitors who might be agitated or physically violent; implements CPI techniques to physically control persons when necessary
•    Trains for and responds to disaster situations in the hospital to include visitor management functions, emergency lockdown, active patrol, de-escalations, Behavioral Health incidents, security standbys, and other emergency job functions

Skills & Requirements
•    Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.
•    H.S. Diploma or GED
•    1-year experience in Security, law enforcement, or military 
•    1-year Behavioral Health environment/ experience
•    Licenses/Certifications: LCSO - Commissioned Security Office within 90 days of entering position, CHSO - Basic HC Security Officer within 180 days of entering position , TDR - Texas Driver's License within 90 days of entering position , BLS - Cert-Basic Life Support

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